Shipping & Delivery
Shipping & Delivery
At Apex Drone Supply, we are committed to delivering high-quality drone replacement parts and repair accessories safely and efficiently. Please review our shipping policy before placing an order.
Order Processing Time
Most orders are processed within 1–3 business days after payment is confirmed.
Orders are not usually processed or shipped on weekends or public holidays. During peak seasons, promotional periods, or high-demand product launches, processing times may be slightly longer.
Shipping Destinations
We ship to most countries and regions worldwide. Available shipping methods and delivery times may vary depending on your location, product availability, and shipping carrier service.
Estimated Delivery Time
Estimated delivery times may vary by destination:
Standard Shipping: usually 7–15 business days
Expedited Shipping: usually 3–7 business days, if available
Please note that delivery times are estimates only and may be affected by customs clearance, local postal service delays, weather conditions, holidays, or other factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your shipping address, selected shipping method, and order details.
Free shipping promotions, if available, will be shown on the website or applied at checkout.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if tracking is available for your selected shipping method.
You can also visit our Track Order page or contact our support team for assistance.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges required by the destination country or region.
These fees are not included in the product price or shipping fee unless clearly stated at checkout. The customer is responsible for any applicable customs duties, taxes, or import charges.
Incorrect Shipping Information
Please make sure your shipping address, phone number, and email address are correct before submitting your order.
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Please make sure your shipping address, phone number, and email address are correctpex Drone Supply is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed, please contact us and we will help check the shipment status with the carrier.
If a package is confirmed lost by the shipping carrier, we will review the case and may offer a replacement, refund, or other solution depending on the situation.
Contact Us
If you have any questions about shipping or delivery, please contact us:
Email: a16699183380@gmail.com
Phone: 18770190756